FREE TEMPLATE

Phone scripts with the same questions every time

You ask different questions to every candidate, then wonder why you can't compare them. This script gives you the same 20-minute structure for every call. Easier to spot who's actually qualified.

What you get

20-minute phone screen scripts by role

Same questions for every candidate in that role

Follow-up questions to dig deeper on vague answers

Google Sheets + Excel formats

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Udacity
GenScript
Terrascope

Roles covered

Engineering

Software Engineer

Senior Engineer

Engineering Manager

DevOps Engineer

Sales

Sales Development Rep

Account Executive

Sales Manager

Account Manager

Marketing

Marketing Manager

Content Marketer

Growth Manager

Demand Gen Manager

Customer Success

Customer Success Manager

CS Team Lead

Support Manager

Implementation Manager

Operations

Operations Manager

Program Manager

Business Analyst

Project Manager

Finance & Data

Finance Manager

Financial Analyst

Data Analyst

BI Analyst

Sample scripts

Software Engineer / Senior

"Walk me through your current development workflow from ticket assignment to deployment" Forces specifics about their actual process. Can't rehearse "Tell me about yourself." You'll hear YOUR tools or red flags.

Account Executive / Mid-level

"Tell me about the last deal you closed. What was the buyer's problem?" Reveals if they actually qualify or just pitch. Listen for: problem diagnosis, not feature list.

Product Manager / Mid-level

"Walk me through how you decided what to build in your last sprint" Shows prioritization process. Red flag: "stakeholders told me" with no user research.

Marketing Manager / Senior

"Tell me about a campaign that underperformed. What happened?" Tests accountability and learning. Red flag: blames budget/timing, no metrics.

Customer Success Manager / Entry-level

"Walk me through your process when a customer says they might churn" Shows problem-solving under pressure. Listen for: process steps, not generic "I'd reach out."

Operations Manager / Mid-level

"Tell me about the last process you improved. What was broken?" Reveals analytical thinking. Red flag: can't articulate the problem, only the solution.

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