Recruiting Operations
The Shortlist Problem: why good CVs aren’t enough
Clarify hiring requirements, follow up on missing CV details and give managers a shortlist with clear reasons to interview and useful questions to ask.
· 11 min read
Blog
Guidance on AI candidate screening, recruiting operations, and hiring compliance.
Recruiting Operations
Recruiting capacity worksheet: estimate screening time savings
Count the work that remains after the change, not just the minutes removed from the first screen.
· 5 min read
AI Recruiting
AI interview tools: how to compare first-round screening
A natural conversation is not enough; compare what the hiring manager learns, what gets repeated and which work actually disappears.
· 8 min read
Interviewing
International school teacher interviews: questions and checks
Use a classroom example to assess a teacher’s judgement. Keep curriculum fit, credentials, safeguarding and local work eligibility as separate checks.
· 6 min read
AI Recruiting
AI screening pricing: compare credits, fees and monthly cost
Compare AI screening prices for quiet, expected and busy months. Use a quote worksheet to check credit rules, extra fees and the minimum contract commitment.
· 8 min read
Resume Screening
Must-have vs nice-to-have: set better screening criteria
Turn a hiring wish list into clear screening criteria. Decide which skills are essential, what you can teach and when to assess each requirement.
· 9 min read
Resume Screening
AI screening false-negative audit: find missed qualified applicants
Check whether AI screening missed qualified applicants. Review rejected and overlooked applications, fix the cause and reconsider the people affected.
· 11 min read
Candidate Experience
AI interview candidate experience checklist: test before launch
Rehearse an AI interview from invitation to manager review. Check the questions, report and help route before asking real candidates to use it.
· 8 min read
Recruiting Operations
Claude for recruiting managers: interviews and evidence-based decisions
Use Claude to turn broad roles into assessable work, design stronger interviews and organise debrief evidence. Includes detailed prompts, outputs and adaptations for hiring and recruiting managers.
· 19 min read
Interviewing
Customer support interview questions: a troubleshooting exercise
Test how candidates investigate a payment problem, use new information and hand over a case. Includes interview questions, sample replies and a scorecard.
· 10 min read
Resume Screening
CV screening spreadsheet: template and worked example
Copy a CV screening spreadsheet for Excel or Google Sheets. Use the worked example to track evidence, candidate replies and next actions.
· 13 min read
Hiring Compliance
NWC 2026/2027 wage guide: why a recommended pay rise may still miss PWCS
Plan 2027 pay changes using the NWC lower-wage recommendations, then test PWCS separately using its S$200 average-wage-increase rule, wage limits and CPF-based calculation.
· 10 min read
Candidate Experience
AI phone interviews: avoid timezone booking mistakes
Prevent interview timezone mix-ups. Use a London–Singapore example and booking checklist to confirm the right date, local time and joining method.
· 7 min read