Grain delivers premium meals to customers, relying on fast hiring to maintain quality and growth.
"We really doubted that AI could do voice interviews well. It unlocked a whole world of possibilities for us, which saves a bunch of time."
Challenge
As Grain expanded, its commitment to recruiting top-tier talent faced significant operational strain:
Time-intensive screening: With a healthy pipeline of applicants, manually reviewing resumes and conducting initial interviews consumed an average of 8-10 hours weekly per hiring manager, slowing down the hiring process significantly.
Candidate perception: Grain needed to ensure that candidates, accustomed to highly personalized and human interactions, would comfortably interact with an AI-powered screening process, maintain the human touch, and accurately assess candidates.
The traditional manual processes risked burning out managers and slowing down hiring. This potentially affected Grain's growth trajectory and customer experience standards.
Solution
Screened's AI recruiter integrated seamlessly into Grain's recruitment process. It handled initial candidate screening through resume evaluations and first-round voice interviews:
Voice AI as a game-changer: Screened's conversational AI screened candidates through natural voice interactions, accurately capturing candidate responses, assessing skill alignment, and cultural fit efficiently.
Time and quality efficiency: AI quickly surfaced high-potential candidates, significantly cutting screening hours per week. This allowed hiring managers to focus on strategic interviewing and other high-value recruitment tasks.
"I was quite surprised that candidates gave good feedback. It really turned my mind around as to what AI could do in recruiting."
